Training Management Skills for Executive-level and Administrative Professionals

Training Management Skills for Executive-level and Administrative Professionals

Training Description

A survey several years ago by the organization now known as the International Association of Administrative Professionals (IAAP) revealed that support staffs performed more than 70 percent of the responsibilities managers once fulfilled—and that percentage is even higher today.

That’s a tall order, requiring a combination of finely-tuned management, interpersonal and technical skills; a positive work attitude; and a willingness to promote change in order to advance the organization. To be effective—to get things done through others—most support staffs need special training.

Give them that essential training on-site. This unique training course delivers the advanced training secretaries and assistants need to make decisions and solve problems on their own … to stay poised, confident and professional in any situation … to handle conflict … to persuade others to act … and to build harmonious working relationships with even the toughest personalities.

They’ll walk away with a manager’s perspective for problem-solving, planning and coordinating. They’ll know how to create rapport and gain influence. And they’ll be able to juggle multiple projects, increase their productivity and contribute more to the organization.

Participants Will Learn

1. How to make decisions and solve problems on their own—quickly, creatively and confidently
2. How to stay poised, confident and professional in any situation
3. Professional time and project management techniques that help get more accomplished each day
4. How to cultivate leadership qualities to get more done through others
5. Teambuilding strategies
6. How to master the art of negotiation
7. How to handle stress and pressure effectively
8. How to work with difficult people
9. Project management basics

Training Outline

1. Understanding the assistant’s changing role in a changing workplace
2. Presenting a powerful image
3. Mastering the fine art of negotiation
4. How to play office politics
5. Persuasion and consensus-building techniques
6. Conflict management
7. Handling stress and pressure
8. Working with difficult people
9. Motivation, coaching and counseling
10. Teambuilding
11. Problem solving and decision making
12. Getting to the heart of effective time management practices
13. Coordinating daily activities with others in the office
14. Project management basics
15. How to use deadlines to keep a project moving ahead

Target Audience

1. Administrative assistants
2. Secretaries
3. Support staff
4. Office managers
5. Anyone who is responsible for coordinating, managing or being an effective member of an office team

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Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

1. Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour
2. Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan)
3. Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang
4. Harga dilampirkan di Brosur Penawaran

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Tambahan Informasi :

1. Silahkan tanyakan ketersediaan Tanggal dan Waktu dari jadwal training terbaru apabila anda tidak menemukan waktu yang sesuai dengan jadwal anda.

2. Training dapat disesuaikan dengan kebutuhan perusahaan jika dalam bentuk In-House Training. Silahkan baca ketentuan In-House Training diwebsite kami atau hubungi kami di Nomer Mobile untuk mendapatkan Fast Respon.

3. Silahkan mengisi Form Request Training di website kami untuk mendapatkan informasi tambahan yang belum ada, atau jika anda ingin menanyakan usulan materi sesuai kebutuhan perusahaan. Hubungi kami lewat email yang tertera atau Register disini!

4. Apabila telah menerima Silabus Training, Customer dapat Request Waktu Training yang diinginkan.

5. Informasi dan Data yang jelas akan memudahkan kami untuk segera merespon permintaan anda.

Customer Dapat Request Tempat, Waktu, serta Fasilitas Training. Silahkan Hubungi kami untuk Menerima Brosur Penawaran.