Coaching a Service Team

At the completion of this module, participants will be able to:
• Manage talent and set goals to bridge gaps in performance
• Identify, monitor, and hold employees accountable

“The goal as a company is to have customer service that is not just the best, but legendary.” —Sam Walton

COURSE OUTLINE

• Leadership— Drives business results by aligning the vision, mission, and values to enhance business value. Is able to enlist the willing cooperation of others, while tapping into their highest skills and abilities, to achieve desired results.
• Accountability—Demonstrates personal responsibility. Holds self and others accountable for outcomes that are in
alignment with the direction of the organization.
• Customer Experience— Leverages positive experiences to create customer loyalty and long-term relationships.
• Communication— Practices active listening supported with meaningful oral and written information.
• Interpersonal Skills— Displays a consistent ability to build solid relationships inside and outside the organization.
• Results Oriented—Passionate about winning. Dedicated to achieving allwin solutions to situations.

Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

1. Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour.
2. Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan).
3. Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang.
4. Harga dilampirkan di Brosur Penawaran.

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Tambahan Informasi :

1. Silahkan tanyakan ketersediaan Tanggal dan Waktu dari jadwal training terbaru apabila anda tidak menemukan waktu yang sesuai dengan jadwal anda.

2. Training dapat disesuaikan dengan kebutuhan perusahaan jika dalam bentuk In-House Training. Silahkan baca ketentuan In-House Training diwebsite kami atau hubungi kami di Nomer Mobile untuk mendapatkan Fast Respon.

3. Silahkan mengisi Form Request Training di website kami untuk mendapatkan informasi tambahan yang belum ada, atau jika anda ingin menanyakan usulan materi sesuai kebutuhan perusahaan. Hubungi kami lewat email yang tertera atau Register disini!

4. Apabila telah menerima Silabus Training, Customer dapat Request Waktu Training yang diinginkan.

5. Informasi dan Data yang jelas akan memudahkan kami untuk segera merespon permintaan anda.

Customer Dapat Request Tempat, Waktu, serta Fasilitas Training. Silahkan Hubungi kami untuk Menerima Brosur Penawaran.