Foundation Skills for Personal Assistant and Secretaries

Foundation Skills for Personal Assistant and Secretaries

Course Outline – Foundation Skills for PA’s and Secretaries

Secretaries or Personal Assistant plays a big role in an organization as he or she is the very primary point of contact for internal and external clients and business partners. He or she performs a wide array of jobs each work day such as following-up communications and schedules, managing meetings and recording important matters. Enhance your personality and job skills through enrolling in the Foundation Skills for PA’s and Secretaries training course from Training center Indonesia.

In this Foundation Skills for PA’s and Secretaries Training Course you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully.

The practical skills and techniques you will learn in this course will help you support your manager, and present ‘your team of two’ as a professional, confidence-inspiring team.

Part 1
Foundation Skills for PA’s and Secretaries Training Course – Lesson 1 Getting Organised (Part 1) Dealing with Email Managing Electronic Files Keeping Track of the Paper Trail Making the most of Voice Mail	Foundation Skills for PA’s and Secretaries Training Course – Lesson 2 Getting Organised (Part 2) Keeping your Workspace Organised Using a To-do Book The Extra Mile: Adding Project Management Techniques to your Toolbox
Foundation Skills for PA’s and Secretaries Training Course – Lesson 3 Managing Time Managing your Time Keeping others on Track Maintaining schedules	Foundation Skills for PA’s and Secretaries Training Course – Lesson 4 Getting it all Done on Time Prioritising The secret to staying on Track Goal setting
Foundation Skills for PA’s and Secretaries Training Course – Lesson 5 Special Tasks Planning small Meetings Planning Large Meetings Organising Travel
Part 2
Foundation Skills for PA’s and Secretaries Training Course – Lesson 6 Verbal Communication skills Listening and Hearing: they aren’t the same Asking Questions Communicating with Power	Foundation Skills for PA’s and Secretaries Training Course – Lesson 7 Non-Verbal Communication skills Body Language The signals you send to Others It’s not what you say, It’s how you say it
Foundation Skills for PA’s and Secretaries Training Course – Lesson 8 Empowering Yourself Being Assertive Resolving Conflict Building Consensus Making Decisions	Foundation Skills for PA’s and Secretaries Training Course – Lesson 9 The Team of Two Working with your Manager Influencing skills What to do in sticky situations
Foundation Skills for PA’s and Secretaries Training Course – Lesson 10 Taking Care of Yourself Ergonomics Stress Management Dealing with a Heavy Workload

______________________________________________________________________________________________________________________

Tambahan Informasi :

1. Silahkan tanyakan ketersediaan Tanggal dan Waktu dari jadwal training terbaru apabila anda tidak menemukan waktu yang sesuai dengan jadwal anda.

2. Training dapat disesuaikan dengan kebutuhan perusahaan jika dalam bentuk In-House Training. Silahkan baca ketentuan In-House Training diwebsite kami atau hubungi kami di Nomer Mobile untuk mendapatkan Fast Respon.

3. Silahkan mengisi Form Request Training di website kami untuk mendapatkan informasi tambahan yang belum ada, atau jika anda ingin menanyakan usulan materi sesuai kebutuhan perusahaan. Hubungi kami lewat email yang tertera atau Register disini!

4. Apabila telah menerima Silabus Training, Customer dapat Request Waktu Training yang diinginkan.

5. Informasi dan Data yang jelas akan memudahkan kami untuk segera merespon permintaan anda.

Customer Dapat Request Tempat, Waktu, serta Fasilitas Training. Silahkan Hubungi kami untuk Menerima Brosur Penawaran.