Leadership and Management Skills for Non-Managers

Who Takes This Course

This course is designed for individuals who are not formal managers but need to get work done through others.

Learning Objectives

Apply leadership and management skills to overcome a leadership challenge
Explain leadership and management as an integration of roles with distinct characteristics
Describe emotionally intelligent leadership skills
Recognize the importance of developing strategic awareness of how your organization functions, including how to navigate your organization and collaborate with key stakeholders
Demonstrate an understanding of basic communication principles as they relate to leadership and management
Explain how to leverage the skills of others as well as your own in order to effectively work in teams
Apply critical thinking techniques to solve problems and make decisions
Describe techniques to influence others within your organization
Describe techniques for successfully responding and adapting to change

Course Topics

Leadership Challenge

Understanding Your Leadership Challenge

Defining Leadership and Management

Characteristics of an Effective Leader
The Integration of Leadership and Management

Emotional Intelligence

Emotional Intelligence and Leadership and Management
Self-Awareness
Self-Management
Social Awareness
Relationship Management

Broadening Your Perspective

Understanding the Organizational Environment
Collaboration and Knowledge Sharing
Understanding the Needs of Others

Communication Skills

Workplace Communication Fundamentals
Communication Filters
Listening and Asking Questions

Working in Teams

High-Performing Teams
Team Development
Trust within Teams
Improving Team Functions

Problem Solving and Decision Making

Best Practices for Problem Solving and Decision Making
Overcoming Inhibitors to Creative Problem Solving
Ethical Decision Making
Accountability

Influencing Without Authority

Principles of Influence
Sources of Influence
Influencing Techniques
The Influential Conversation
Establishing Credibility
Harnessing Your Power
Networking
Managing Up

Effectively Responding and Adapting to Change

Benefits of Change
Resistance to Change
Change and Transition
Engaging Groups in Change

Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour.
Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan).
Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang.
Harga dilampirkan di Brosur Penawaran.

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Tambahan Informasi :

1. Silahkan tanyakan ketersediaan Tanggal dan Waktu dari jadwal training terbaru apabila anda tidak menemukan waktu yang sesuai dengan jadwal anda.

2. Training dapat disesuaikan dengan kebutuhan perusahaan jika dalam bentuk In-House Training. Silahkan baca ketentuan In-House Training diwebsite kami atau hubungi kami di Nomer Mobile untuk mendapatkan Fast Respon.

3. Silahkan mengisi Form Request Training di website kami untuk mendapatkan informasi tambahan yang belum ada, atau jika anda ingin menanyakan usulan materi sesuai kebutuhan perusahaan. Hubungi kami lewat email yang tertera atau Register disini!

4. Apabila telah menerima Silabus Training, Customer dapat Request Waktu Training yang diinginkan.

5. Informasi dan Data yang jelas akan memudahkan kami untuk segera merespon permintaan anda.