Leadership & Management Skills for Supervisors

Participants will develop the following competencies

• The key team leadership and management skills, and when to use them
• How to manage, lead and develop work teams to higher performance
• Be able to communicate, motivate and coach others effective
• Improved problem-solving and decision making

WHO SHOULD ATTEND?

This programme is designed specifically for those professionals who are new to relatively new to supervision, team leadership and management, or who have recently been promoted to a higher level or a bigger team.  It will also help anyone who wishes to refresh and develop their team leadership and management skills.

• Team leaders (new and experienced)
• Technical staff making the transition to management
• Supervisors who wish to increase their effectiveness
• Team leaders interested in further management development
• Managers who wish to evaluate and improve their performance

PROGRAMME OBJECTIVES

• Understand the difference between managing and leading
• Explore the main drivers of leadership and management success
• Understand the key leadership and management skills, including:
• goal-setting and motivation
• impact and influence
• customer service
• emotional intelligence
• delegation
• time management
• listening, feedback, appraisal and learning
• managing conflict and challenge
• performance management
• reporting up (how to manage your boss)
• profit and loss
• coaching for performance
• change and transition
• personal development
• create a personal development plan based on the above skills

TRAINING METHODOLOGY

Participants will learn from a clear explanation of leadership theory and management skills. This is achieved by active participation in discussions and experiential exercises. Group discussion is an important element in the programme, and delegates should be prepared to share their experience and their own stories with the rest of the group. We will use video clips and case histories each day to illustrate and illuminate the key points.  All delegates will be asked to make presentations to the group, and to commit to a personal development plan.

PROGRAMME SUMMARY

Participants will explore the essential skills required to:

• lead and motivate their staff
• increase their influence through the organisation
• deliver their business goals

All participants will return to their organisations with a personal development and action plan to apply their learning to their job, and to achieve rapid and sustained improvements in their capabilities and their performance.

PROGRAMME OUTLINE

PRACTICAL FRONTLINE LEADERSHIP SKILLS The history of leadership The difference between leadership and management How leadership drives performance The leadership cycle: daily, weekly, monthly, … Leadership toolbox: the key leadership and management skills Personal leadership inventory

LEADERSHIP PURPOSE Vision and mission Purpose and potential Presentation skills and personal impact Mindset and resilience How to create alignment: personal, team and business goals Connecting with customers (internal and external)

TEAM POWER  Mindset, team dynamics and motivation Limiting beliefs and other brakes on performance Emotional intelligence and influence Teamwork and trust – management skills for managing teams Deep listening, reflection and learning – learning and working as a team Situational leadership and the one minute manager

Team performance Effective delegation and avoiding ‘monkey-management’ Coaching for performance: theory Coaching for performance: practice Team and individual coaching skills Mission control:  managing people and projects through goals and objectives Time management, priorities, meeting deadlines and personal effectiveness

MANAGING PEOPLE AND CHANGE Theories of change: why we find change hard / how to make it easy Giving and receiving feedback Difficult conversations and conflict Working relationships (managing up and down) Personal development and growth plan Leadership and management skills: summary Personal development plans

 

Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

1. Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour
2. Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan)
3. Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang
4. Harga dilampirkan di Brosur Penawaran

Untuk daerah luar Kota Yogyakarta Harga Menyesuaikan.

Hotel Pilihan (Sementara) Bisa Menyesuaikan sesuai Kesepakatan.

1. Hotel Ibis Malioboro, Yogyakarta
2. Hotel Ibis, Solo
3. Hotel Ibis Simpang Lima Semarang
4. Hotel Fave, Balikpapan
5. The Santosa Villa and Resort, Lombok
6. Hotel Nagoya Plaza, Batam
7. Hotel Gino Ferruci, Bandung
8. Hotel Fave Pasar baru Jakarta, Jakarta
9. Hotel Santika Kuta, Bali
10. Hotel Aston, Manado
11. Hotel Santika Pandegiling, Surabaya

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Tambahan Informasi :

1. Silahkan tanyakan ketersediaan Tanggal dan Waktu dari jadwal training terbaru apabila anda tidak menemukan waktu yang sesuai dengan jadwal anda.

2. Training dapat disesuaikan dengan kebutuhan perusahaan jika dalam bentuk In-House Training. Silahkan baca ketentuan In-House Training diwebsite kami atau hubungi kami di Nomer Mobile untuk mendapatkan Fast Respon.

3. Silahkan mengisi Form Request Training di website kami untuk mendapatkan informasi tambahan yang belum ada, atau jika anda ingin menanyakan usulan materi sesuai kebutuhan perusahaan. Hubungi kami lewat email yang tertera atau Register disini!

4. Apabila telah menerima Silabus Training, Customer dapat Request Waktu Training yang diinginkan.

5. Informasi dan Data yang jelas akan memudahkan kami untuk segera merespon permintaan anda.

Customer Dapat Request Tempat, Waktu, serta Fasilitas Training. Silahkan Hubungi kami untuk Menerima Brosur Penawaran.