Manager & PA – Becoming a Star Partnership

Overview

The programme is designed to help both managers and secretaries understand each other’s roles, responsibilities and issues, build stronger relationships and manage expectations.

Is it right for me?

Suitable for secretaries/PAs and managers to attend together, who would benefit from having a clearer understanding of each other’s roles, pressures and responsibilities in order for them to work more collaboratively and effectively as a team.

What will I learn?

Outcomes for the Secretary/PA – by the end of this course you will be able to:

Benefit from a greater understanding of the role of your manager.
Develop the managerial aspects of your role and increase your areas of responsibility.
Enhance the support you provide by anticipating needs and identifying areas for improvement.
Build an effective and more productive working relationship.
Enable your manager to better understand the issues that you face within your role.

Outcomes for the Manager – by the end of this course you will be able to:

Benefit from a greater understanding of the role of your secretary.
Understand how your secretary can add value to the management team.
Confidently hand over increased responsibility to your secretary.
Build an effective and more productive working relationship.

Shared Benefits of Attending:

Optimise your working day through increased team work.
Improved working relationship with more two way communication.
More efficiency and cost savings through improved working processes.
Learn how to avoid future issues through joint action planning.

What will it cover?

The Changing Role of the Secretary/The Changing Role of the Manager

Examining the changes in the roles
Identifying the impact and consequence of those changes
Establishing the way forward

Expectations

Where we are at the moment
Exploring expectations of each other
Planning for the future

Building Relationships

Examining your own behaviour style
Understanding the effect your behaviour has on others
How to deal effectively with different behaviour styles
Creating the perfect relationship

Understanding Each Other’s Role

Defining each other’s objectives
Understanding each other’s motivators/stress
Identifying extra responsibilities to take from/give to my manager/secretary

Working More Effectively with your Manager/Secretary

Joint action planning
Red, amber, green lights to determine the future

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Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour
Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan)
Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang
Harga dilampirkan di Brosur Penawaran

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Tambahan Informasi :

1. Silahkan tanyakan ketersediaan Tanggal dan Waktu dari jadwal training terbaru apabila anda tidak menemukan waktu yang sesuai dengan jadwal anda.

2. Training dapat disesuaikan dengan kebutuhan perusahaan jika dalam bentuk In-House Training. Silahkan baca ketentuan In-House Training diwebsite kami atau hubungi kami di Nomer Mobile untuk mendapatkan Fast Respon.

3. Silahkan mengisi Form Request Training di website kami untuk mendapatkan informasi tambahan yang belum ada, atau jika anda ingin menanyakan usulan materi sesuai kebutuhan perusahaan. Hubungi kami lewat email yang tertera atau Register disini!

4. Apabila telah menerima Silabus Training, Customer dapat Request Waktu Training yang diinginkan.

5. Informasi dan Data yang jelas akan memudahkan kami untuk segera merespon permintaan anda.

Manager & PA – Becoming a Star Partnership