The Amazing Personal Assistants

Course Objectives

Tools and techniques that will enable an individual to develop professional and interpersonal skills required to be an effective PA
Improved planning, organising and management techniques for better on-the-job performance
A comprehensive guide to improved and latest telephone etiquettes and techniques
Concepts and tools to increase the clarity of your written and verbal communication
How to deal with difficult and challenging situations and professional ways to tackle the issue
Professional guide to booking business itineraries and tours
How to be a perfect liaison between your manager and the organisation and making communication a seamless process for the company.

Who Should Attend:

Personal Assistants
Executive Secretaries
Administration Staff

What will you gain?

By the end of this course you will be able to:

Understand the roles and responsibilities your job requires
Better organise yourself and your workspace for peak efficiency
Manage and minimise work related stress effectively
Prioritise whats important and procrastinate tasks that can wait
Work collaboratively with your manager
Communicate assertively to better use your time and boost your self-confidence
Complete work tasks and activities in much less time
Incorporate the skills required to be an effective PA in your everyday work
Master the skills of effective business writing
Book error-free business itineraries efficiently
Carry professional attire and portray a better image of your organisation to the business world.

Course Content

Day 1

Person Specification and Duties of a PA
Abilities of an effective PA
Avoiding hiccups – running it smoothly
Planning and organising
- Proficient filing system is a must!
- In-Tray is crucial
- How to manage an organized filing system?
Maintaining positive relationships
- Various behavioural techniques
- The ‘Can-do’ attitude – Being Positive
Managing and understanding your manager
Conflict resolution in the workplace

Day 2

Organising for peak efficiency
Examples and tools
Managing priorities and procrastinating when necessary
Clutter and interruptions
Itinerary
Effective business writing models
Telephone skills and protocol.

Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour
Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan)
Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang
Harga dilampirkan di Brosur Penawaran

Untuk daerah luar Kota Yogyakarta Harga Menyesuaikan.

Hotel Pilihan (Sementara) Bisa Menyesuaikan sesuai Kesepakatan.

Hotel Ibis Malioboro, Yogyakarta
Hotel Ibis, Solo
Hotel Ibis Simpang Lima Semarang
Hotel Fave, Balikpapan
The Santosa Villa and Resort, Lombok
Hotel Nagoya Plaza, Batam
Hotel Gino Ferruci, Bandung
Hotel Fave Pasar baru Jakarta, Jakarta
Hotel Santika Kuta, Bali
Hotel Aston, Manado
Hotel Santika Pandegiling, Surabaya

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Tambahan Informasi :

1. Silahkan tanyakan ketersediaan Tanggal dan Waktu dari jadwal training terbaru apabila anda tidak menemukan waktu yang sesuai dengan jadwal anda.

2. Training dapat disesuaikan dengan kebutuhan perusahaan jika dalam bentuk In-House Training. Silahkan baca ketentuan In-House Training diwebsite kami atau hubungi kami di Nomer Mobile untuk mendapatkan Fast Respon.

3. Silahkan mengisi Form Request Training di website kami untuk mendapatkan informasi tambahan yang belum ada, atau jika anda ingin menanyakan usulan materi sesuai kebutuhan perusahaan. Hubungi kami lewat email yang tertera atau Register disini!

4. Apabila telah menerima Silabus Training, Customer dapat Request Waktu Training yang diinginkan.

5. Informasi dan Data yang jelas akan memudahkan kami untuk segera merespon permintaan anda.