Training Achieving Operational Excellence in Multishift Management

Training Achieving Operational Excellence in Multishift Management

Description

This course will reveal how the world’s most successful companies manage multiple-shift and 24-hour operations to deliver world-class people and process performance. All industries are highly competitive so in order to compete successfully, 24-hour operations must continuously improve to achieve the highest possible standards at all times.

What are the Results?

By the end of this course, participants will be able to:

Recognize and appreciate the issues associated with 24/7 shift operation.
Identify strategies to deal with the issues.
Benchmark your performance against that of world-class facilities & explore alternative shift schedules.
Develop effective Shift Supervisors.
Create an Action Plan for continuous improvement back at work.

Who Should Attend?

This course is suitable to a wide range of professionals but will greatly benefit delegates new to shift working environments, as well as those with many years experience of shift work, from both process and non-process industries, namely:

Plant/operations personnel and managers, shift supervisors and shift team leaders
Personnel interested in Quality and Quality Assurance
Maintenance and Engineering Personnel
Training & Development Personnel
Personnel from Logistics or Network Support Teams
Personnel from Customer Service at any level
HR Personnel and those involved in Staff health and welfare at any level

Training Agenda

Understanding the issues associated with shift working

Shift Working Self-Assessment – How does your operation measure up?
Communication
Continuity of operation and Consistency of approach
Benchmarking against world-class operations
Shift-to-shift handover
Fatigue and its consequences and other People issues

Effective Communications, Effective Shift Handover & Continuity of Operation

Deliver effective management communication to all shifts
Improve shift leader-team communications
Develop effective interfaces across shifts
Best practices for effective shift handover and Start of shift meetings
Teamwork
Effective standard operating procedures
Training and developing Shift Teams

Developing Effective Shift Supervisors, Continuous Improvement/Kaizen in 24-Hour Operations

Evolution of the role of supervisor
Training and developing effective supervisors
Benchmarking performance of supervisors
Understanding CI
Workplace organization, 5S and TPS
Management visibility/GEMBA

Dealing with Fatigue, Pros and Cons of Different Shift Systems

The body clock and circadian rhythms
Causes of fatigue & Fatigue Countermeasures
Ergonomics
History of shift working
Alternative Shift Schedules
Analysis of delegates’ shift schedules and issues

Dealing with People Issues on Shift

Managing performance
Dealing with poor performance
Improving Motivation and Counseling
Discipline
Consistency of approach

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Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

1. Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour
2. Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan)
3. Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang
4. Harga dilampirkan di Brosur Penawaran

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Tambahan Informasi :

1. Silahkan tanyakan ketersediaan Tanggal dan Waktu dari jadwal training terbaru apabila anda tidak menemukan waktu yang sesuai dengan jadwal anda.

2. Training dapat disesuaikan dengan kebutuhan perusahaan jika dalam bentuk In-House Training. Silahkan baca ketentuan In-House Training diwebsite kami atau hubungi kami di Nomer Mobile untuk mendapatkan Fast Respon.

3. Silahkan mengisi Form Request Training di website kami untuk mendapatkan informasi tambahan yang belum ada, atau jika anda ingin menanyakan usulan materi sesuai kebutuhan perusahaan. Hubungi kami lewat email yang tertera atau Register disini!

4. Apabila telah menerima Silabus Training, Customer dapat Request Waktu Training yang diinginkan.

5. Informasi dan Data yang jelas akan memudahkan kami untuk segera merespon permintaan anda.

Customer Dapat Request Tempat, Waktu, serta Fasilitas Training. Silahkan Hubungi kami untuk Menerima Brosur Penawaran.