Training Assertiveness, Influencing Skills and Conflict Management for Women

Training Assertiveness, Influencing Skills and Conflict Management for Women

Description

Assertiveness, Influence and Conflict Management for Women Managers is designed for women managers who want to find the balance, get things done and get what they want while building their credibility and integrity.

Outline

The myths and the mysteries around assertiveness

• The extremes and the middle ground of the assertiveness continuum
• ‘Assertiveness’ and ‘Aggressiveness’ – what is the difference and why it is an issue
• The passive-aggressive personality – what it is and why it occurs
• Defining aggression – why is it ok for some people and not ok for others

The assertive woman

• The art of assertiveness – what does it take to cultivate it?
• Common errors that prevent women from being clear and making themselves understood
• Becoming assertive – behaviour that can help your career growth

The gender gap

• Men and Women – why we’re different in our communication
• What research tells us about socialisation and how it might have influenced your ability to be assertive
• Avoiding the pitfalls – common mistakes that women make
• How not to diminish your message through body language
• Rationalising your thinking – avoiding the temptation to “act like a man”

Building your assertiveness strategy

• Appropriately applying the Assertiveness ‘Bill of Rights’
• Saying “no” when you need to and feeling great about it
• Identifying what has blocked you in the past and exploring new paradigms
• Unlearning and discarding ineffective old habits
• Moving to new heights – integrating diplomacy in your communication style

Delivering and receiving feedback

• Feedback techniques that you can use to help people to lift their game
• Delivering tough messages without getting shot
• Your response “toolkit” – phrases that help you to control your defensiveness
• Understanding the link between thought, language and behaviour
• Adopting a mutual respect stance to build your confidence levels

Managing and resolving conflict

• Exploring the relationship between co-operation and assertiveness
• Analysing your current conflict resolution style
• Identifying your anger buttons and putting aside your personal anger
• Identifying personal blocks that can stall you in a conflict situation
• Planning to confront and resolve an interpersonal conflict
• Detox from major conflict – how to free yourself and move on

Asserting influence to get you ahead in business and your career

• Understanding communication styles and how they can be managed
• Planning your message to achieve impact and maximise retention
• Tips and techniques that will help you to negotiate from a position of confidence
• Removing self-imposed barriers that can hinder your success in a negotiation

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Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

1. Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour
2. Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan)
3. Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang
4. Harga dilampirkan di Brosur Penawaran

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Tambahan Informasi :

1. Silahkan tanyakan ketersediaan Tanggal dan Waktu dari jadwal training terbaru apabila anda tidak menemukan waktu yang sesuai dengan jadwal anda.

2. Training dapat disesuaikan dengan kebutuhan perusahaan jika dalam bentuk In-House Training. Silahkan baca ketentuan In-House Training diwebsite kami atau hubungi kami di Nomer Mobile untuk mendapatkan Fast Respon.

3. Silahkan mengisi Form Request Training di website kami untuk mendapatkan informasi tambahan yang belum ada, atau jika anda ingin menanyakan usulan materi sesuai kebutuhan perusahaan. Hubungi kami lewat email yang tertera atau Register disini!

4. Apabila telah menerima Silabus Training, Customer dapat Request Waktu Training yang diinginkan.

5. Informasi dan Data yang jelas akan memudahkan kami untuk segera merespon permintaan anda.

Customer Dapat Request Tempat, Waktu, serta Fasilitas Training. Silahkan Hubungi kami untuk Menerima Brosur Penawaran.