Training Financial Management: Maximize Debt Collection — Increase Business Profitability

Description

Businesses must have a clearly formulated credit and collection policy if they want to be paid promptly for their products and services.

Collecting payment is not a task which can be carried out effectively by just anybody. Collectors have to be trained and must understand the nature of the job.

Therefore, it is essential that staff responsible for debt collection be trained and have a proper understanding of the role of debt collection.

Objectives

Understand the meaning of Profitable Business
Collecting Debts while keeping your customer happy
Effective Communication Skill
How to analyst and grand credit to your potential customer
Effective tips on debts collection

Who Should Attend?

Debt collectors, account assistants, sales people, executives and manager/team leaders who are involved in debt collection.

Outline

D A Y 1

What caused collection problems?

Credit and collection policy?
Fear of losing customers?
Use of collections ideas?
Use of outside help?

Collecting Techniques

How to qualify your debtor?
Handle debtors’ objections and excuses?
Challenging your debtors.
How to get debtors to pay up?

Credit and Collection Policy

Why bosses avoid collection policy?
When and how should you grant credit?
How to offer incentives to get customers to pay now?
Advantages of post dated cheques!

D A Y 2

Telephone Collecting Techniques

How to collect on the phone?
Make impactful collection calls
Deal with gatekeepers
Ask for payment correctly

How to Ask for Money?

How to overcome the difficulties of asking for money?
The right communication techniques to ask for payment
Use alternative word for “PAY”

More Ideas and Techniques on Debt Collection

What makes a good collector
Can you force someone to pay?
How to handle common excuses?

Training Method

Workshop sessions with participatory and action-based learning/group learning and case studies

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Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour
Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan)
Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang
Harga dilampirkan di Brosur Penawaran

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Tambahan Informasi :

1. Silahkan tanyakan ketersediaan Tanggal dan Waktu dari jadwal training terbaru apabila anda tidak menemukan waktu yang sesuai dengan jadwal anda.

2. Training dapat disesuaikan dengan kebutuhan perusahaan jika dalam bentuk In-House Training. Silahkan baca ketentuan In-House Training diwebsite kami atau hubungi kami di Nomer Mobile untuk mendapatkan Fast Respon.

3. Silahkan mengisi Form Request Training di website kami untuk mendapatkan informasi tambahan yang belum ada, atau jika anda ingin menanyakan usulan materi sesuai kebutuhan perusahaan. Hubungi kami lewat email yang tertera atau Register disini!

4. Apabila telah menerima Silabus Training, Customer dapat Request Waktu Training yang diinginkan.

5. Informasi dan Data yang jelas akan memudahkan kami untuk segera merespon permintaan anda.

Training Financial Management: Maximize Debt Collection — Increase Business Profitability