Problem Solving Creative Mindset Skills & Skills Building

Target Audience

Executives / Fronliners / Clerical / Administrative Staff

Course Outline

Self Responsibility

Foundations to a positive problem solving attitude

” i am responsible for my results” paradigm

Be a problem-solver, Not a problem giver

A.B.C : Awareness Before Change

A.S.K : Attitude, Skills, Knowledge

P.R.I.D.E : Personal Responsibility in Daily Effort

Seeing Problem In a New  Way

Problem or opportunity for win-win
Tipes of personal and work problems
sign of obstacles to problem solving
8 main excuses that people usually give
commitmen level and its influence on proble solving

Problem Analysis

Problem definition
Determining causes
Known and unknown causes
Common mistakes in analyzing for cause

Practical Problem Solving Techniques at work

4 Creative process of communication
4 creative ways to brainstorm
ways to solve human relationship problems
way to solve communication problems

Generate Solutions Creatively

Double loop learning and triple loop learning
The YY-HH root cause analysis & Solution generation technique
“Thinking outside the box” Exercises

Decision Making

 

Definiting decision
Decision Making Tools
Pareto Analysis
Decision ownership
Follow-up action plan for effectiveness

Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

1. Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour.
2. Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan).
3. Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang.
4. Harga dilampirkan di Brosur Penawaran.

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Tambahan Informasi :

1. Silahkan tanyakan ketersediaan Tanggal dan Waktu dari jadwal training terbaru apabila anda tidak menemukan waktu yang sesuai dengan jadwal anda.

2. Training dapat disesuaikan dengan kebutuhan perusahaan jika dalam bentuk In-House Training. Silahkan baca ketentuan In-House Training diwebsite kami atau hubungi kami di Nomer Mobile untuk mendapatkan Fast Respon.

3. Silahkan mengisi Form Request Training di website kami untuk mendapatkan informasi tambahan yang belum ada, atau jika anda ingin menanyakan usulan materi sesuai kebutuhan perusahaan. Hubungi kami lewat email yang tertera atau Register disini!

4. Apabila telah menerima Silabus Training, Customer dapat Request Waktu Training yang diinginkan.

5. Informasi dan Data yang jelas akan memudahkan kami untuk segera merespon permintaan anda.

Customer Dapat Request Tempat, Waktu, serta Fasilitas Training. Silahkan Hubungi kami untuk Menerima Brosur Penawaran.