Managing People At Work

Overview:

The Course

Why can’t people just leave their problems at the front gate? People problems can include work related stress, marriage problems, lack of motivation, work Stress, long hours of work, turnover, under-staffing, nationalisation, bullying and job insecurity all impact on employee’s health and performance. The cost to the employer can be enormous. No matter what industry you work in, stress at work can be a very real and overwhelming experience.

The amount of employees suffering from stress and stress-related illnesses is rapidly rising. More than half (53%) of people in work have suffered stress in the past 12 months, while one in four people had taken time off sick through stress in the previous year, according to the latest research by the International Stress Management Association.

This programme allows delegates to critically analyse their HR approach managing people problems in the workplace and put development plans in place to manage this vital workplace issue.

The ability to manage people problems at work is a critical skill for all people managers and HR professionals.

• Understand people problems at work
• Know how to motivate others
• Learn about workplace stress and best practice workplace interventions
• Introduce effective Employee Assistance Programs (EAP)
• Understand Post-Traumatic Stress Disorder (PTSD)

The Goals

• To understand people problems at work
• To identify and develop critical skills needed for stress management
• To develop effective workplace interventions
• To understand how to motivate & counsel others
• To apply best practice in the management of employee problems

The Delegates

• Human Resource or Personnel staff at any Level
• Risk management specialists
• Managers involved in staff welfare
• Staff nurses and occupational health nurses/personnel
• Occupational Health and Medical staff
• Those with an interest in the specific areas of staff welfare
• Media and PR staff

 

The Benefits

• Develop practical skills in people management
• Develop practical skills in trauma and crisis management
• Learn how stress affects individuals mental health at work
• Actively identify and reduce stress in self and others
• Learn the skills and knowledge necessary to motivate others

The Results

• Reduced costs in relation to stress at work
• Improved employee health, happiness & performance
• Improved employee commitment and engagement
• Staff trained to handle crisis effectively
• Management of the economic impact on organisational, individual and team performance

The Core Competencies

• Understanding of stress management theory & practice
• Apply effective stress management interventions in their workplace
• Able to implement an effective Employee Assistance Program (EAP)
• Understanding of PTSD and CISD
• Develop an effective motivation strategy

The Programme Content

People Problems at Work

• Introduction to Human Psychology
• Understanding people problems
• Ways of helping people
• Impact of work – performance issues
• Employee Assistance Programs (EAPs)
• Steps to establish an EAP

Understanding Stress

• What is stress? – Recognising the physical and behavioural signs, Stress in the mind and body
• What contributes to workplace pressures?
• The impact of stress on personal performance – the positive and negative effects of stress
• The symptoms of short term and long term stress
• Stress management techniques
• Individual Testing: The major causes of stress at work and at home

Basic Counselling Skill

• What is communication?
• Techniques for interviewing/basic counselling skill
• Developing Active listening skills
• Understanding body language
• SOLER Techniques for counselling
• Motivational Coaching Techniques

Understanding Motivation

• The Psychology of Motivation
• Motivation at work
• Team & Group Motivation
• Reward
• Case study: Absenteeism

Critical Incident Stress (CISD) and Trauma Counselling

• What constitutes a traumatic event
• A Model for Workplace Trauma Management
• Policy, Plans and Procedures
• Media Management, Preventive Training and Information
• Debriefing & Grief Counselling
• Traumatic stress and Post traumatic Stress Disorder

Investasi dan Fasilitas

• Harga : (dilampirkan dalam Brosur penawaran)
• Fasilitas : Certificate, Training kits, USB 8 GB, Lunch, Coffe Break, Souvenir, City Tour
• Untuk peserta luar kota disediakan transportasi antar-jemput dari Bandara/Stasiun ke Hotel (berlaku bagi perusahaan yang mengirimkan minimal 2 peserta)
• Quota minimum Running 2 peserta (jogja, Solo, Semarang) Quota minimum Running 3 peserta ( Jakarta & Bandung) –  ( Untuk Manado, Bali , Balikpapan dan Lombok Quota minimal 4 peserta)

Tempat (Tentative):

• Hotel Santika Kuta, Bali
• Hotel Nagoya Plaza, Batam
• Hotel Fave, Balikpapan
• Hotel Aston, Manado
• The Santosa Villas and Resort, Lombok
• Hotel Gino Ferucci, Bandung
• Hotel Santika Pandegiling, Surabaya
• Hotel Fave Pasar baru Jakarta, Jakarta
• Hotel Ibis Solo
• Hotel Ibis Simpang Lima, Semarang
• Hotel Ibis Malioboro, Yogyakarta

Mobile : (081215875419 / 085643156780)

Email : seminarcenterindonesia@gmail.com / indotciproconsultant@gmail.com

Web: jadwalinformasitraining.com

Catatan :

• Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
• Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat email yang tercantum.
• Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
• Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran