Training Strategic Performance Measurement – Using the Balanced Scorecard

Training Strategic Performance Measurement – Using the Balanced Scorecard

Description

Duration: 2 days.

This practical two-day course covers best practices, case studies, exercises and real-life examples, to help clarify vision and strategy, and then translate them into systems and procedures that improve performance and behaviour.

The Balanced Scorecard transforms a strategic plan  into the “marching orders” for the organisation on a daily basis in the form of a success map. It provides a framework of key performance indicators that help planners identify what should be done and measured. It provides feedback on internal processes and external outcomes to improve performance and results.

Is it right for me?

This course is suitable for directors and managers from corporate headquarters and strategic business units: functional and operational directors and managers of key business processes such as finance, HR and training, IT, research and development, sales and marketing, manufacturing and  business operations.

What will I learn?

By the end of this practical two-day course, you will be able to:

• Evaluate the benefit of non-financial indicators to financial success
• Identify methods for setting strategic measures and targets
• Develop an actionable communication of key performance indicators
• Implement organisational strategy more effectively

What you can gain from this course

• An understanding of how vision, strategy, objectives, measures, targets, initiatives and key performance indicators can be brought together into one comprehensive performance management framework
• Insights into the role that strategy maps play in the creation of a balanced scorecard as a means of effective communication of strategic objectives throughout your organisation
• The means by which you can apply the theory in your own organisation or improve your current balanced scorecard
• A structured approach to building a strategy-focused management information system that can be cascaded throughout the organisation

Pre-course Activity

Reading

Two articles from The Harvard Business Review by Robert Kaplan and David Norton – “The Balanced Scorecard – Measures that Drive Performance” and “Putting the Balanced Scorecard to Work”.

Company Information to bring to the training course

• The vision, mission and strategic goals of your organisation.
• Examples of reports from your organisation’s current management information system (both internal and external publication) – for example management reports, accounts, key performance indicators, annual reports.
• Thoughts on what you would like your performance measurement system to look like – both in an ideal world and with a more realistic perspective.

What will it cover?

Day 1: Introduction to the Balanced Scorecard (overview)

Understand the Strategic Drivers across Four Business Perspectives

• Financial
• Customer
• Internal processes
• Learning and growth

Create a Strategy-Focused Organisation

• Analysing the organisation’s strategic needs
• Design concepts and other measurement models

Implications for Internal and External Reporting: Application Through Case Studies

• Use of financial and non-financial measures of performance
• Selecting measurement methods and key performance indicators
• Methods, strategy maps and frameworks for setting targets

Day 2: Application of the Balanced Scorecard (building and implementing)

Translate Strategy into Operational Terms

• Establishing vision, mission, values, stakeholders, objectives and key performance indicators that meet the purpose of the organisation
• Ensuring clarity of strategy throughout the business
• Development of strategy maps as a communication mechanism

Cascade Corporate Strategic Objectives

• Methods of communication and cascading
• Setting of team goals which link with organisational objectives
• Linking individual performance management to goals

Monitor the Change Process

• Making strategy a continual process
• Mobilising change through executive leadership
• Exploring the barriers to successful implementation of a Balanced Scorecard

_____________________________________________________________________________________________________________________

Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

1. Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour
2. Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan)
3. Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang
4. Harga dilampirkan di Brosur Penawaran

______________________________________________________________________________________________________________________

Tambahan Informasi :

1. Silahkan tanyakan ketersediaan Tanggal dan Waktu dari jadwal training terbaru apabila anda tidak menemukan waktu yang sesuai dengan jadwal anda.

2. Training dapat disesuaikan dengan kebutuhan perusahaan jika dalam bentuk In-House Training. Silahkan baca ketentuan In-House Training diwebsite kami atau hubungi kami di Nomer Mobile untuk mendapatkan Fast Respon.

3. Silahkan mengisi Form Request Training di website kami untuk mendapatkan informasi tambahan yang belum ada, atau jika anda ingin menanyakan usulan materi sesuai kebutuhan perusahaan. Hubungi kami lewat email yang tertera atau Register disini!

4. Apabila telah menerima Silabus Training, Customer dapat Request Waktu Training yang diinginkan.

5. Informasi dan Data yang jelas akan memudahkan kami untuk segera merespon permintaan anda.

Customer Dapat Request Tempat, Waktu, serta Fasilitas Training. Silahkan Hubungi kami untuk Menerima Brosur Penawaran.