Training Strategic Negotiation and Influencing Skills

Training Strategic Negotiation and Influencing Skills

Description

In this highly interactive workshop, you will focus on cultivating the skills you need to tackle a wide range of negotiation situations with colleagues, clients, staff, suppliers … even your boss. Whether you’re looking for more confidence in negotiations, or you are simply keen to find better ways not to ‘ruffle feathers’, this workshop will help you to optimise your approach and start applying sound strategies to improve your negotiation relationships and results.

The course offers a unique opportunity to develop and practice your skills in a relaxed, supportive and confidential setting.

Course topics

• Negotiate with more confidence in a wide range of negotiations
• Influence people and outcomes by learning how to take a collaborative approach
• Recognise when it’s appropriate to use a competing style
• Effectively prepare for negotiations, even when time is extremely limited
• Easily open, conduct and close negotiations by being familiar with the process
• Master questioning and listening techniques
• Uncovers the drivers and positions of the other party
• Learn to handle negotiation tactics and dirty tricks

Outline

The Art of Negotiation

• When and why we negotiate
• How your values and beliefs about negotiation can help or hinder you
• Examining your personal negotiation style and what that means for you in practice
• Strengthening your style by focusing on your high-payoff techniques
• Recognising how mindset and communication preferences affect the negotiation process

• ·         The characteristics of successful negotiators and what we can learn

 

The Critical Components of the Negotiation Process

• ·         Understanding the 5-step negotiation process
• ·         How each element of the process contributes to the overall success of your negotiations
• ·         Process pitfalls – where people go wrong and potentially sabotage their own outcome
• ·         Seeing the process as dynamic and feeling confident to navigate it freely
• Recognising how managing the agenda can uncover potential hooks and snares
• Being the facilitator – leading the negotiation process to keep things on track

 

Planning the Negotiation

• Achieving greater clarity around your own bargaining position and theirs
• Examining potential opposition and assumptions that need to be tested
• Recognising where the power lies and who has the greater motivation for change
• Developing trading variables to maximise opportunities and flexibility
• Understanding the leverage associated with ‘cost’ and ‘value’

• What to do when you only have 10 minutes to prepare for a negotiation

 

Optimising Confidence and Influence

• Adopting a mindset that allows you to positively approach a potentially difficult negotiation
• Building trust and understanding – setting the tone for collaboration
• Designing your opening gambit to optimise your ‘launch’ into the negotiation
• Using simple persuasion techniques to shape your argument and approach
• Staying assertive to optimise and influence outcomes, and protect yourself along the way
• Consciously managing your body language to engage and influence

Uncovering Interests and Mastering the ‘Expand’ Phase

• Skilful questioning strategies and listening techniques to lift your game
• Testing the water – checking assumptions and avoiding premature concessions
• Applying authentic collaboration strategies to aim for even greater outcomes
• Creating and presenting options – learning how to ‘expand the pie’
• Recognising a true ‘win/win’ and achieving the best possible outcome
• Recognising trip-wires and understanding when and how to call a ‘no deal’

Overcoming Barriers and Closing the Deal

• Handling negotiation ploys and ‘dirty tricks’ that can potentially cause conflict
• Reading the signals for closing and knowing how to act on them
• Breaking deadlocks and overcoming obstacles to agreement
• Diffusing objections through re-framing and problem solving
• Negotiating strategically for the long-term: achieving both agreement and commitment

• Second and third phase negotiations and capitalising on a history of agreement

TRAINING METHOD

Presentation, Discussion, Case Study, Evaluation

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Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

1. Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour
2. Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan)
3. Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang
4. Harga dilampirkan di Brosur Penawaran

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Tambahan Informasi :

1. Silahkan tanyakan ketersediaan Tanggal dan Waktu dari jadwal training terbaru apabila anda tidak menemukan waktu yang sesuai dengan jadwal anda.

2. Training dapat disesuaikan dengan kebutuhan perusahaan jika dalam bentuk In-House Training. Silahkan baca ketentuan In-House Training diwebsite kami atau hubungi kami di Nomer Mobile untuk mendapatkan Fast Respon.

3. Silahkan mengisi Form Request Training di website kami untuk mendapatkan informasi tambahan yang belum ada, atau jika anda ingin menanyakan usulan materi sesuai kebutuhan perusahaan. Hubungi kami lewat email yang tertera atau Register disini!

4. Apabila telah menerima Silabus Training, Customer dapat Request Waktu Training yang diinginkan.

5. Informasi dan Data yang jelas akan memudahkan kami untuk segera merespon permintaan anda.

Customer Dapat Request Tempat, Waktu, serta Fasilitas Training. Silahkan Hubungi kami untuk Menerima Brosur Penawaran.