Assertiveness Skills For Management Leaders

Objectives

Upon completion of this programme, participant will be able to:

•    Explain the importance of assertiveness skills for leaders
•    Demonstrate the tools and techniques of being assertive
•    Identify the rights and responsibilities of positive, powerful and assertive communication
•    Understand and avoid poor communication strategies and apply remedies to improve your communication at
work
•    Be a better listener to your own needs and that of your team members

Designed For

•    Executives
•    Senior Executives
•    Assistant Managers
•    Managers
•    Senior Managers

Learning Outcomes

At the end of this programme, you will have gained the following knowledge and learning:

•    Be able to communicate and relate effectively with others
•    You will minimise passive, defensive and aggressive reactions
•    You will experience increased work effectiveness and productivity
•    You will be more in control of your daily activities.

Learning Methodology

Lectures; interactive discussions; case studies; role plays; and debriefing sessions will be used to enhance learning, retention and work place application. This programme will be run in a highly interactive manner to induce learning.

Programme Outline

• Different type of leadership styles
• The new challenges confronting leaders
• Assessing your leadership strengths and weaknesses
• Strengthening my interpersonal communication style
• External influences on my behaviour
• Overcoming obstacles to assertive behaviour

• Difference between passive, assertive and aggressive behaviour
• Assertive, persuasive and positive communication
• Building assertive relationship at work
• Giving and receiving feedback assertively
• Nonverbal assertiveness – posture, gestures, eye contact
• Using assertive and positive language
• Resolving conflict assertively
• Assertive negotiation skills
• Handling performance problems assertively
• Replacing old habits with assertiveness
• Moving from defeating (negative) to positive ways of thinking
• Setting goals that work – SMART goals
• Personal “Assertiveness Leadership Action Plan”

 

Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

1. Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour
2. Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan)
3. Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang
4. Harga dilampirkan di Brosur Penawaran

Untuk daerah luar Kota Yogyakarta Harga Menyesuaikan.

Hotel Pilihan (Sementara) Bisa Menyesuaikan sesuai Kesepakatan.

1. Hotel Ibis Malioboro, Yogyakarta
2. Hotel Ibis, Solo
3. Hotel Ibis Simpang Lima Semarang
4. Hotel Fave, Balikpapan
5. The Santosa Villa and Resort, Lombok
6. Hotel Nagoya Plaza, Batam
7. Hotel Gino Ferruci, Bandung
8. Hotel Fave Pasar baru Jakarta, Jakarta
9. Hotel Santika Kuta, Bali
10. Hotel Aston, Manado
11. Hotel Santika Pandegiling, Surabaya

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Tambahan Informasi :

1. Silahkan tanyakan ketersediaan Tanggal dan Waktu dari jadwal training terbaru apabila anda tidak menemukan waktu yang sesuai dengan jadwal anda.

2. Training dapat disesuaikan dengan kebutuhan perusahaan jika dalam bentuk In-House Training. Silahkan baca ketentuan In-House Training diwebsite kami atau hubungi kami di Nomer Mobile untuk mendapatkan Fast Respon.

3. Silahkan mengisi Form Request Training di website kami untuk mendapatkan informasi tambahan yang belum ada, atau jika anda ingin menanyakan usulan materi sesuai kebutuhan perusahaan. Hubungi kami lewat email yang tertera atau Register disini!

4. Apabila telah menerima Silabus Training, Customer dapat Request Waktu Training yang diinginkan.

5. Informasi dan Data yang jelas akan memudahkan kami untuk segera merespon permintaan anda.

Customer Dapat Request Tempat, Waktu, serta Fasilitas Training. Silahkan Hubungi kami untuk Menerima Brosur Penawaran.