Driving Performance and Retention through Employee Engagement

Introduction

This comprehensive programme focus on the role of employee engagement as a performance management, retention strategy and as a way of enhancing competitive advantage.

The programme addresses the “What” and “How” of planning and establishing a comprehensive employee engagement programme in your organisation.

Objectives

Upon completion of this workshop, participants will be able to;

• Understand what employee engagement is and it principles
• Know the steps to engaging the workforce
• Create an engaged workplace
• Use communication and motivation to enhance Employee Engagement
• Lead and coach in employee engagement
• Measure employee engagement

Target Audience

All Managers, Professionals, Change Agents who need to engage employees to drive employee performance and retain talent.

Duration

Two days

Curriculum

• Defining Employee Engagement
• Engagement Process Model
• Business Case for Engagement
• Performance and Retention Depends on the Heart Over the Mind
• Manager as Conduct for what Matters
• The Key Levers of Engagement
• Engagement Strategy Diagnostic Tool
• Five Steps to Employee Engagement
• Leading and Coaching Engagement
• The Price of Disengagement
• Creating an Engaged Workplace
• Employee Engagement Communications
• Find Out the Causes of Engagement Through Surveys
• Develop the Appropriate Interventions and Remedial Strategies

Methodologies

This is a highly participative course. It is made up of a mixture of theory, facilitated participant inputs, discussions, syndicate work, practical exercises on case studies, video support and diagnostic tool.