Essential Managerial Skills for New Managers

Who Should Attend

Newly promoted managers

Learning Outcome

Upon completion of this programme, you will be able to:

• Assess individual work styles, to know what makes each of us “tick” and how to work effectively with each other
• Learn the 5 stages of team development
• Increase team spirit and teamwork within the department
• Develop practical relationship building skills
• Take ownership and accountability for productivity
• Be responsible to handle transitions and changes
• Lead a team successfully through the changes
• Develop commitment of the company’s objectives
• To demonstrate confidence and ability
• Facilitate counselling for many situations
• Give feedback and maintain a system for improvement
• Apply learnings back to the workplace

Programme Outline

MANAGING CHANGE & CHALLENGES

• Roles of a new manager
• Responsibilities of a new manager
• The Katz Model of leadership
• New mindset to lead and not just do

EMOTIONAL INTELLIGENCE (EQ) IN LEADERSHIP

• The Five Dimensions Of EQ
• Ownership and followership
• Commitment to resolve issues
• Opportunity in crisis : emerge stronger
• EQ for teams

ASSERTIVENESS TRAINING

• Leader’s responsibility
• 3 styles of advanced communication
• Pros and cons of each style
• Empathy: Understand other person’s position
• “Save face”: the other person’s self-esteem

EFFEECTIVE COMMUNICATION SKILLS

• Confidence and stature
• Giving clear instructions
• Listening skills
• Questioning skills

LEADERSHIP SKILLS

• Follower’s learning level
• Leader’s style of managing
• Difference between coaching and counseling
• Using Gantt performance management system

CREATING TEAMS

• Helping team accept change in leadership
• Keep the team working together
• Signs of team work
• Methods to make teams more adaptable
• Ways to create better cooperation

DEVELOPING YOUR TEAM

• Five stages of team development
• Reality check: where is the team and organization
• Essential attitudes and skills
• Earning the team’s respect

MONITORING WORK PERFORMANCE

• PLODC
• Coaching new subordinates
• Managing difficult subordinates
• Performance management agreements
• Using Gantt performance management system

SUCCESS AGREEMENT SYSTEM (SAS)

• Attitudes, Behaviours and Characteristics (ABC) of great leaders
• Plan for sustainability
• Team agreement

 

Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

1. Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour
2. Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan)
3. Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang
4. Harga dilampirkan di Brosur Penawaran

Untuk daerah luar Kota Yogyakarta Harga Menyesuaikan.

Hotel Pilihan (Sementara) Bisa Menyesuaikan sesuai Kesepakatan.

1. Hotel Ibis Malioboro, Yogyakarta
2. Hotel Ibis, Solo
3. Hotel Ibis Simpang Lima Semarang
4. Hotel Fave, Balikpapan
5. The Santosa Villa and Resort, Lombok
6. Hotel Nagoya Plaza, Batam
7. Hotel Gino Ferruci, Bandung
8. Hotel Fave Pasar baru Jakarta, Jakarta
9. Hotel Santika Kuta, Bali
10. Hotel Aston, Manado
11. Hotel Santika Pandegiling, Surabaya