Knowledge Management Training

The course will feature:

• How to create a culture of sharing
• How to develop a ‘learning organisation’
• How to motivate employees positively to be team players
• How to ensure departments initiate knowledge sharing and reciprocate to initiatives from elsewhere
• How to build systems that recognise efforts to share knowledge

objectives

By the end of this course, participants will be able to:

• Capture sharedknowledge
• Create an atmosphere of mutual trust
• Develop the supervisory and management teams towards empowering employees
• Engage the workforce in the day to day activities of the organisation
• Introduce a performance management system that encourages knowledge management

Contents

What is meant by Knowledge Management, Empowerment and by Engagement?

• Definition of a learning organisation, people, teams, organisation
• Understanding competitive advantage, productivity and profit
• Characteristics of engaged employees and of disengaged employees
• Characteristics of empowered employees and un-empowered employees
• Motivation – Intrinsic and extrinsic

Techniques for Engaging Employees

• Informal participative decision-making programmes
• Job enrichment
• Self-managed work teams
• Informal and formal consultation processes
• Enterprise Social Networking, Blogs Multimedia

The Role of the Supervisor and Team Leader in Knowledge Management

• Getting the “Quid pro Quo” – initiative vs. reciprocation
• The Interpersonal skills involved – listening, communicating, assertiveness and influence
• The responsibility for people
• Delegation
• Recognition for efforts to share knowledge

Empowered Performance Reviews

• Making Knowledge Management a part of performance management
• Motivating through feedback
• The importance of praise and how to make it more effective
• Coaching
• Providing genuine development, continuous learning

Handling Change, Networking and Systems

• The change curve
• Upwards management
• Involving suppliers and contractors, supply chain
• People to people business
• Return to social networking

 

Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

1. Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour
2. Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan)
3. Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang
4. Harga dilampirkan di Brosur Penawaran

Untuk daerah luar Kota Yogyakarta Harga Menyesuaikan.

Hotel Pilihan (Sementara) Bisa Menyesuaikan sesuai Kesepakatan.

1. Hotel Ibis Malioboro, Yogyakarta
2. Hotel Ibis, Solo
3. Hotel Ibis Simpang Lima Semarang
4. Hotel Fave, Balikpapan
5. The Santosa Villa and Resort, Lombok
6. Hotel Nagoya Plaza, Batam
7. Hotel Gino Ferruci, Bandung
8. Hotel Fave Pasar baru Jakarta, Jakarta
9. Hotel Santika Kuta, Bali
10. Hotel Aston, Manado
11. Hotel Santika Pandegiling, Surabaya