Negotiation and Conflict Management Training
Info Jadwal training 2016 – 2017 – 2018 – 2019 – 2020 – JADWAL TRAINING / PELATIHAN / BIMTEK / DIKLAT / SEMINAR / WORKSHOP : Negotiation and Conflict Management – TERBARU BULAN JANUARI – FEBRUARI – MARET – APRIL – MEI – JUNI – JULI – AGUSTUS – SEPTEMBER – OKTOBER – NOVEMBER – DESEMBER Lokasi Training Pilihan : Yogyakarta, Bandung, Jakarta, Bali, Surabaya, Medan, Palembang, Lombok, Kupang, Balikpapan, Makasar, Malang, Batam, Semarang, dan berbagai kota besar lainnya di Indonesia.
Apabila Training/Pelatihan Negotiation and Conflict Management ini sesuai dengan kebutuhan Perusahaan anda, silahkan menghubungi Tim Marketing Kami untuk mendapatkan Informasi lengkap mengenai Jadwal penyelenggaran Training beserta Surat Penawaran, Silabus Training, dan CV Instruktur, dengan menghubungi kami via telepon atau sms di nomor 081215875419 – 085643156780 (WA) , atau mengirim surel di email kami seminarcenterindonesia@gmail.com. .
Pelatihan Negotiation and Conflict Management
Introduction
Negotiations are one of the best ways to resolve conflicting interests. They combine coercion with compromise, hard bargaining with joint problem solving. Both competition and cooperation are necessary. You must strive for the best deal without creating so much resistance that you get no deal at all.
It is hard to learn how to negotiate because the principles conflict with many of our cultural values and managerial principles. When you negotiate in a competitive way, you must set aside nearly everything you have learned about fairness, empathy, problem solving, and cooperation.
Overemphasising the competitive and coercive aspects of negotiations can be equally disastrous. If you let the desire to beat the other party dominate your tactics, you may end up with no deal at all. This course will show you how to balance competition and cooperation; helping you to keep your shirt – and take away a piece of theirs as well as working on effective joint solutions to increase the value of an agreement to both parties.
Programme Objective
You will learn how to:
- Conduct principled negotiations that result in wise agreements
- Incorporate a process approach to your negotiation set
- Formulate communication strategies based on various situations
- Develop a confident negotiation style to deflect tough tactics
- Apply practical psychological principles to negotiate effectively
- Enhance your negotiation skills by applying good practices in real-world settings
Who Should Attend
- Anyone responsible for negotiating the best possible terms of an agreement in public and private sectors and those negotiating resources and deliverables in a project environment
Course Content
Defining the Negotiation Environment
- The impact of culture on effective negotiation
- The range of negotiation styles and practices
- Managing an effective negotiation environment
- Differentiating win/win from win/loose
- Defining a wise agreement
The psychology of Successful Negotiation – Applying Motivation Best Practices
- Assessing the communication profile of negotiating parties
- The impact of beliefs and values
- Creating and adjusting based on SWOT analysis
- Creating Emotional Intelligence (EI)
- Multiple Intelligence (MI) and communication filters
- Analyzing communication strengths and challenges
The psychology of Successful Negotiation – Listening Actively for Effective Negotiation
- Developing rapport
- Drafting an iterative negotiation plan
- Mapping MI and EI to improve communication
- Recognising and valuing diversity in others
Dealing with Tough Negotiations – Common Tough Tactics
- Intimidation, games and tactics
- Countering moves of classic manipulators
- Challenging conventional wisdom on tough tactic effectiveness
- Dealing with Tough Negotiations – Common Tough Tactics
Dealing with Tough Negotiations – Principled Responses to Tough Tactics
- Negotiation tactics for effective outcomes
- Revealing unprincipled moves and motivations
- Countering the win/lose mind set
- Managing emotional pressures
Powering Up Principled Negotiation – What is Principled Negotiation?
- Elements of principled negotiation
- The 5 step negotiation process model
- Payoffs of principled negotiation
Powering Up Principled Negotiation – Standards for Principled Negotiation
- Baseline negotiation standards
- Building a wise agreement
- Efficient and ethical; negotiation approaches
Planning Wise Negotiation Outcomes – The Components of a Negotiation Plan
- Structuring positional analysis with the Johari window
- Clarifying potential outcomes
- Tailoring your situational approach
Planning Wise Negotiation Outcomes – Forming a Negotiation Preparation Plan
- Successful negotiation Planning
- Balancing plan components
- Crafting a negotiation plan
- Testing plan feasibility
- Future-proofing your plan
Planning Wise Negotiation Outcomes – Setting the Stage for Successful Negotiation
- Logistics for successful outcomes
- Anticipating logistical power plays
- Building psychological readiness
- Physical fitness for negotiation success
Managing the Negotiation – Conducting a Principled Negotiation
- Recognizing hidden agendas
- Making the most of start and stop signals
- Knowing when to Agree, Bargain, Control or Delay (ABCD)
- Gaining collaboration and support
- Sustaining positive momentum
Planning Wise Negotiation Outcomes – Informal and Informal Negotiation
- Distinguishing water cooler vs. boardroom strategies
- Choosing when, when not, to formalize
- Gauging the best way to close the deal
Applying Your Skills in an Authentic Environment – Developing Agile Strategies
- Moving from one-to-one to inter-team negotiation
- Deploying an iterative process
- Conducting matrix problem solving
Applying Your Skills in an Authentic Environment – Best Practices of Principled Negotiation
- Arriving at wise agreements
- Creating efficacy in the negotiation process
- Delivering ongoing value through positive relationships and reduced stress
Conflict Management Using Principled Negotiation
- 10 steps to handle conflict
- Identify sources of conflict
- Working through conflict
Investasi dan Fasilitas Training
- Harga : (dilampirkan dalam Brosur penawaran)
- Fasilitas : Certificate, Training kits, USB 8 GB, Lunch, Coffe Break, Souvenir, City Tour
- Untuk peserta luar kota disediakan transportasi antar-jemput dari Bandara/Stasiun ke Hotel (berlaku bagi perusahaan yang mengirimkan minimal 2 peserta)
- Quota minimum Running 2 peserta ( jogja ), 3 Peserta ( Solo, Semarang) Quota minimum Running 3 peserta (Jakarta , Bandung dan Surabaya ) – ( Untuk Manado, Bali , Batam, Pontianak, Balikpapan dan Lombok Quota minimal 4 peserta)
Permintaan Brosur penawaran Training ( Waktu dan Tempat) silahkan Menghubungi kami via :
Mobile : (Lihat Contact Us Banner sebelah kanan)
Email : seminarcenterindonesia@gmail.com / indotciproconsultant@gmail.com
Web: jadwalinformasitraining.com
Catatan :
- Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
- Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat email yang tercantum.
- Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
- Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran
