Balanced Scorecard – How to Achieve Superior Performance

Objectives

By the end of this programme you will be able to:

Understand what the Balanced Scorecard is and the contribution it can make to implementing strategy
Learn how to move from an initial assessment of the strategy to execution and strategic management
Understand the role of strategic measurement and its use in managing strategy
Develop an understanding of the key roles in the context of strategy delivery
Design and build a Balanced Scorecard using a Case Study

Training Methodology
The workshop is based on a combination of interactive activities – group and individual exercises, case studies and discussions – along with formal inputs. You will explore firsthand the skills and knowledge needed to create and implement a Balanced Scorecard through the use of a case study. A strategy map together with appropriate measures will be developed along with a prioritized set of initiatives focused on monitoring the execution of the business strategy.

Lessons learned from the case study and the seminar will be available for application to the strategy of your own organization. Attention will be focused on creating a plan of action for delegates to take back to their own organizations.

Organizational Impact
Delegates will be able to apply key management principles and techniques upon their return to the workplace. This will enable organizations to focus on strategy execution and delivery throughout.

Personal Impact
Attendance at the event will result in individuals increasing their knowledge, skills and experience in the use of the Balanced Scorecard. It is particularly suited to individuals and organizations that are considering, are currently developing or are looking to improve upon an existing Balanced Scorecard.

Who Should Attend?
Professionals ranging from those with little or no experience of the Balanced Scorecard approach through to those already implementing such a methodology are welcome on this event. The added value of the seminar is in showing how to best use the Balanced Scorecard methodology in maximizing the effect of their work within their organization.

The seminar is targeted at:

Those within an organization responsible for designing, implementing or managing a Balanced Scorecard
Senior Executives
Financial Officers and controllers
Process Professionals
Strategic Planning Professionals

Seminar Outline

What is Balanced Scorecard?

Why was the Balanced Scorecard developed?
How was balance achieved?
What type of organization can use the Balanced Scorecard?
Understanding the terminology
What are the steps involved in implementing a Balanced Scorecard

What are the strengths and weaknesses of this approach to measuring performance?

How can you use the balance Scorecard?
Establishing the current position
Communicating direction
Aligning action to strategy
Facilitating learning
Influencing behavior
Where do Balance Scorecards fail?
Does the Balance Scorecard make a difference?
When should I not implement a Balance Scorecard?

How do you decide what to measure?

The process approach
What is the role of the facilitator?
The what? how? approach
The customer and stakeholder process
Building stakeholder success maps

How do you design appropriate measures?

Why are measures important
Problems with measures
The performance measure record sheet
Examples of record sheets
What is the process for designing the measure?

How do you implement a Balanced Scorecard?

How do you analyze the situation?
How do you successfully implement a Balanced Scorecard?
The change formula
How long does it take?
Why do some Balanced Scorecard implementations fail?

How do you manage through measurement?

Why is managing through measurement important?
How do you ensure measurements are used?
How do you review the performance of a single measure?
Developing an organizational performance review
How should you structure a performance review meeting?

How do you keep your scorecard up to date?

What are the processes?
When do you update targets?
How do you update targets?
Revising the measures
Reviewing the measures
Challenging strategy
What are the barriers to be overcome?

How do we apply the Balanced Scorecard in different settings?

Cascading the Balanced Scorecard
Branch structures
Cascading the scorecard down the organization
Divisions and company subsidiaries
Support functions

How does a successful organization change strategy into action?

Tips for creating a successful scorecard
Tips for using the scorecard successfully
Tips for those being measured
Bringing it all together
Conclusion

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Kami memberikan alternatif Fasilitas atas Investasi anda dalam Program ini, diantaranya :

Sertifikat, Peralatan Training, USB, Souvenir, Lunch, Coffe Break, City Tour
Running minimal 2 Orang (Semarang, Jogja, Solo), Running minimal 3 Orang (Bandung, Jakarta), Running 4 Orang diperuntukan untuk daerah (Bali, Lombok, Manado, Balikpapan)
Kami menyediakan transportasi antar Jemput dari Stasiun/Bandara ke Tempat Pelatihan(Hotel) bagi perusahaan yang Running minim 2 Orang
Harga dilampirkan di Brosur Penawaran

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Balanced Scorecard – How to Achieve Superior Performance